SETA Accreditation No. 6570

Minute Taking & Meeting Procedure

Last Workshop dates 2019:

Johannesburg:  11 February 2020

Pretoria: 7 February 2020

Durbanville, Cape Town:  7 February 2020

Port Elizabeth: 10 March 2020

Durban North:   27 February 2020

Bloemfontein: 13 February 2020

* Early bird discount of 15% per person and 20% per person for group bookings off the normal fee – available until 16 January 2020 – See details below. *


Course fee: R3,850.00 (R4,427.50 incl. VAT) per delegate.

Early bird discount less 15% (R577.50) = R3,272.50 (R3,763.38 incl. VAT) per delegate for all new registrations received and paid by 16 January 2020.

Group booking for 3 or more delegates less 20% (R770.00) = R3,080.00 (R3,542.00 incl. VAT) per delegate for all new registrations received and paid by 16 January 2020. Terms and conditions apply.

In-House Countrywide: for in-house group bookings and other enquiries email Ronell at or phone Charlotte  011 902 0720 / 073 291 0450.


To produce accurate minutes of meetings is an essential communication tool in any organisation and can be a very challenging process.

During this session we will discuss a number of important pointers and practices with regards to minute taking, meeting procedures and the actual writing of the minutes as well as formats, structure, time keeping, responsibilities of both the Chairperson and Secretary during, before and after the meeting.

We will also explore tone, style, audience, writing techniques and other significant factors which need to be kept in mind with writing efficient minutes and organising professional meetings.


At the end of this workshop delegates will be able to:

  • Understand the characteristics, purposes of, procedural requirements and general problems with formal meetings
  • Understand the functions, roles and responsibilities of the Chairperson
  • Understand the functions, roles and responsibilities of secretaries and PAs
  • Plan, prepare and write effective minutes
  • Know and understand how to store / archive minutes
  • Apply the newly acquired skills and knowledge in practical meeting procedures and minute taking.
  • Use of technology in meetings.
  • Chairpersons and secretaries of meetings
  • Committee members
  • Executive Personal Assistants and Secretaries
  • Personal Assistants and Secretaries
  • Office Administrators
  • Any employee who needs to improve their administrative, time management and organisational skills.

Delegates will get new ideas and will gain additional knowledge from others through the interaction of the workshop. The exercises are interesting and will keep you focused.

  1. Functions of the Secretary and meeting preparation – before, during and after the meeting including the compiling and finalising the Agenda
  2. Characteristics of formal meetings
  3. Purposes of meetings and how these affect procedures
  4. General problems with meetings and reasons for them
  5. Validating Meetings: Procedural Requirements
  6. How to ensure that all relevant items are on the agenda
  7. Time Management at meetings and who’s responsibility it is
  8. Controlling the attendees at the meeting and their participation
  9. Functions of the Chairperson
  10. Characteristics of a good Chairperson
  11. Keeping to the agenda
  12. How to handle items such as: General / Any Other Business / Matters arising
  13. Proposing and seconding for formal meetings
  14. General Guidelines on first taking notes and then writing minutes
  15. Essential components of good minutes
  16. Characteristics of good minutes
  17. The use of technology as a back-up tool
  18. Archiving minutes
 Messengers, Drivers & Courier Drivers
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Office Cleaning & Tea Assistants Programme
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Social Media

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 Guide to Imports & Exports

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-Work-Center Traing pts photo3 conference room day 2