SETA Accreditation No. 6570

Supply Chain Management

Workshop dates: 

Johannesburg: For future dates email
Durbanville, Cape Town: For future dates email

Course fee:

Single: R5,950.00 (R6,783.00 incl. VAT)

Group Booking of 3 or more delegates: R5,500.00 (R6,270.00 incl. VAT) per delegate – T&Cs apply.

In-house training sessions: e-mail for a quotation with requirements.





While the concept of Supply Chain Management is commonly used, companies often struggle with how to improve the cost, speed, quality and service their supply chains provide. This workshop will introduce key concepts and provide an overview of potential benefits, leading examples, applicable tactics and a methodology to plan the improvements and capture the benefits.

The following areas are covered during the programme:

Understanding the Supply Chain Management cycle and how it is implemented
Managing supply chain operations.
Coordinating the supply chain.
Measuring supply chain performance.
Creating competitive advantage through ICT, strategy & ‘real-time’ delivery.


On completion of this workshop, the participant should be able to apply supply chain management principles and concepts within his/her workplace.

Participants will achieve the workshop outcome by being able to:
  • Apply models appropriate to the analysis of supply chain elements and their components.
  • Demonstrate a conceptual and holistic understanding of the role played by supply chain optimization in the planning, sourcing, making and delivering of materials and goods.
  • Identify elements comprising total logistics cost and analyse the performance of each element against acceptable standards.
  • Construct a supply chain model
Training methodology:

The methodology is based on interactive learning i.e. learners will learn by doing. Furthermore, learners will use examples from their own environments, thus ensuring that the learning is anchored at their workplace. Most of the interactive learning will take the form of simulated exercises and case studies where participants will demonstrate the skills taught. This workshop will strive to effect actual change back at the workplace through effective and practical outcomes based training.

Who Should Attend?
  • Procurement, stock control, purchasing and logistics managers
  • Procurement, stock control, purchasing and logistics supervisors
  • Managers and employees involved with supply chain management
  • Any person who is interested in the management of an organisational supply chain
Key concepts of supply chain management:
  • What is supply chain management?
  • Important decisions when creating the supply chain.
  • Understanding supply chain drivers
  • Stake-holders to a supply chain.
  • Creating the supply chain structure.
  • Linking the supply chain to strategy.

Planning & sourcing supply chain operations:
  • The supply chain operations cycle.
  • Forecasting methods.
  • Working with Economic Forecasting Quantity (EOQ).
  • Managing your inventory.

Delivering within supply chain operation:
  • Production design & scheduling.
  • Facility management.
  • Order management.
  • Scheduling the delivery.
  • Outsourcing of supply chain functions.
Coordinating the supply chain:
  • Key elements of supply chain coordination.
  • Analysing workflow.
  • Working with supply chain collaboration.

Measuring supply chain performance:
  • Supply chain performance categories.
  • Performance measurement techniques.
  • External & internal efficiency metrics.
  • Processing of performance data.

Information technology and supply chain management:
  • Supporting the supply chain through ICT.
  • Working with data.
  • Working with Business Intelligence (BI).
  • Assessing ICT needs within the supply chain.

Creating competitive advantage through effective supply chain management:
  • Innovation within the supply chain.
  • Achieving customer satisfaction through effective supply chain management.
  • Sustainable growth and productivity through constant process renewal.

Managing the ‘real-time’ supply chain:
  • Creating the ‘self-adjusting’ feedback loop.
  • Strengthening supply chain alliances.
  • Understanding adaptive networks & economic cycles.
A strategic approach to supply chain management:
  • Creating the supply chain strategy.
  • Meeting performance targets.
  • Systems design.
  • Project planning & supply chain budgeting.
  • Working with Return on Investment (ROI).
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-Work-Center Traing pts photo3 conference room day 2