SETA Accreditation No. 6570

Fleet & Road Freight Management – Critical Resources

Including logistics, transport or dangerous goods and road safety

Workshop dates:
(Our workshops are max. 15 people)

Johannesburg: 7-8 May 2020
Durbanville, Cape Town: 19-20 May 2020
Durban North, Durban: 27-28 May 2020

Book with Total Confidence and save with our Autumn / Winter specials.

As with everybody else, the current COVID-19 outbreak has raised several concerns for us at Norcaz Academy too. We want you to feel totally confident about booking onto our events.

If Norcaz Academy needs to reschedule the event, we will simply roll over your booking to the new dates. If Norcaz Academy is unable to run the event again in the next 12 months, you will be entitled to a full refund. This applies to all recent and will be applicable to new bookings received.


* Early bird discount less 20% p/p and group bookings less 25%, off the normal fee.*
* In-house special rate for up to 10 people – R25,000.00 excl. VAT per day. *
* All discount offers available until 27 March 2020. See details below.*

Course Fee: 

Course fee: R8,500.00 (R9,775.00 incl. 15% VAT).

Early bird fee less 20% (R1,700.00) p/p = R6,800.00 (R7,820.00 incl. 15% VAT) per delegate for all new registrations received and paid by 27 March 2020.

Group booking discount for 3 or more delegates less 25% (R2,125.00) p/p = R6,375.00 (R7,331.25 incl. 15% VAT) per delegate for all new registrations received and paid by 27 March 2020.

In-house booking for up to 10 people = R25,000.00 (R28,750.00 incl. 15% VAT) per day x 2 days for all NEW registrations received and paid by 27 March 2020. Terms and Conditions apply.


This programme aims to provide delegates with the necessary knowledge, skills and applied competency to manage the organisation’s road transport effectively and efficiently.

It has been designed to concentrate and address some of the specific needs in the road transport industry of South Africa. Delegates will obtain the necessary knowledge of road transport operations in order to apply this to all relevant functions.

This programme further aims to equip delegates with knowledge and skills to apply basic road transport managerial principles as well as applying safety, health and environmental protection procedures and to understand what risks are involved.   Delegates will also learn to acquire and communicate road transport operational information to ensure compliance with routing and scheduling. They will also be provided with the necessary skills to supervise their teams, enhance communication and to conduct interpersonal relations in the industry.

Unwise decisions create multiple issues. This happens when deliveries that fail or are delayed can lead to buyer dissatisfaction. Damage of goods due to careless transportation, is another potential issue. Poor logistics planning gradually increases expenses, and issues may arise from the implementation of ineffective logistics software. Most of these problems occur due to improper decisions related to outsourcing, such as selecting the wrong vendor or carrying out delivery tasks without sufficient resources.

Who Should Attend?

  • Transport Managers / Operators
  • Freight Forwarders
  • Importers and Exporters
  • Drivers
  • Anyone who wants to start a Transport Business

Course Outline

  • Introduction to Transport Management
  • Contract Documentation
  • Risk Management
  • Logistics Plan
  • Road Traffic Act
  • Costing and Tariffs
  • Driver Control
  • Routing and Scheduling
  • Loading and Unloading
  • Cross border road Management
  • Transportation of Dangerous Goods by Road

Detailed Course Content
Introduction to Transport Management

  • An overview of the South African Road Transport sector
  • Choosing an appropriate transport mode
  • What is transport management
  • What is fleet management
  • –  Fleet Management Systems
  • –  Aspects of Fleet Management

The Road Traffic Act and other Transport Regulations
The Act among other things regulates the following:

  • Road safety
  • Vehicle licensing
  • Road permits
  • Drivers licensing
  • Third party liability
  • Public liability permits
  • Maximum hours allowed on the wheel
  • Maximum loads permitted
  • Load safety
  • Vehicle road worthiness
  • Transportation of dangerous goods

Contract documentation

  • Investigating business opportunities in the transport sector
  • Tendering process
  • Tender types (Open, Closed or Negotiated Tenders)
  • Conditions of Contracts
  • Vehicle purchase Contracts
  • Service Contracts
  • Written contracts versus verbal contracts
  • Importance of written contracts

Risk Management

  • Identifying and Classifying risk in a transport function
  • Health, Safety and Security in a Transport Business
  • Risk to truck drivers include:  e.g. truck vibrations, manual handling of loads, long sitting positions
  • –  Physical Risks
  • –  Chemical and biological risks
  • –  Psychological risks including stress and violence
  • –  Risk related to individual behaviour of the driver e.g. smoking, consumption of stimulants, sleeping with prostitutes
  • Risk to goods e.g. damage, theft, loss, etc
  • Managing and minimizing risk (GIT Insurance)

Logistics Plan

  • Vehicle management
  • Vehicle maintenance and up keep
  • Garage selection
  • Maintenance documentation
  • Vehicle policy

Learning Outcomes
Costing and Tariffs

  • Gather information on transport operating costs
  • –  Source of Information
  • Analyse transport operating costs
  • –  Factors that impact on transport costs
  • –  Transport operation costs (Fixed and Variable costs)
  • Implement preventative measures to control operating costs
  • – Measures to control transport operating costs
  • Charging a client (Formula to apply, gross weight, volume weight, nature of goods)

Driver Control

  • Driver recruitment
  • Driver records
  • Vehicle checking
  • Using a vehicle log book
  • Company policy and procedures

Operational Control

  • Identify and explain the external environment’s influence on an organisation
  • Explain and apply the strategic decision making process in the transport industry
  • Design work structures and provide overall leadership to strategic business units and departments
  • Interpret, apply and communicate strategy
  • –  Operational control
  • –  Standard operating procedures
  • –  Human resource policy
  • –  Vehicle allocation policy
  • –  Usage planning
  • –  Issuing of vehicles
  • –  Fuel control
  • –  Safety
  • –  Parking

Routing and Scheduling

  • Route planning techniques
  • Challenges of Vehicle routing
  • Benefits of route planning and dispatch
  • –  Higher margins and increased profitability
  • –  Improved customer service
  • –  Higher employee satisfaction
  • –  Enhanced Management Support

Loading and Unloading of Vehicles

  • Adhere to standard operating procedures and applicable requirements of South African National Standards 10231 for the loading/unloading of packaged goods and bulk
  • Identify required danger warning diamond, warning placards, tremcards and dangerous goods declaration
  • Comply with standard operating procedures and South African National Standards 10231 after loading/unloading of dangerous goods.
  • –  Basic safety procedures
  • –  Loading and unloading hazardous materials
  • –  Segregation and separation of hazardous materials
  • –  Dangerous goods segregation table
  • –  Requirements for loading and unloading areas
  • –  Cargo delivery procedures

Transportation of Dangerous goods by road

  • Transporting dangerous goods in South Africa (The Law)
  • The role of the SABS
  • Manage and monitor the delegation of transportation of dangerous goods.
  • –  Driver training
  • –  Documents required
  • –  Dangerous goods inspectors (their powers, duties and functions)

Cross border Transport Management

  • Demonstrate knowledge of the relevant regulatory framework for controlling the movement of cross border road transportation
  • Explain permits that relate to cross-border road transportation
  • Penalties and offences in terms of the relevant legislation
  • –  The regulatory framework
  • –  The national land transport act
  • –  Cross border permits
  • –  Cross border inspectors
  • –  Duties of permit holders
  • –  Offences and penalties
  • –  Customs control
  • –  Causes of border delays
  • –  What transporters can do to minimize delays


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-Work-Center Traing pts photo3 conference room day 2