Fatigue Management in the Workplace

Workshop dates:

Johannesburg:  For future dates email customerservice@norcazacademy.co.za
Durbanville, Cape Town:  For future dates email customerservice@norcazacademy.co.za
Durban North:For future dates email customerservice@norcazacademy.co.za

Course Fee: 

Single: R3,850.00 (R4,389.00 incl. VAT)

Group booking for 5 delegates:  R16,000.00 (R18,240.00 incl. VAT) – T&Cs apply.

In-House Training sessions: available on request – send an e-mail with specifications to admin@norcazacademy.co.za

Introduction

This one-day workshop will highlight the impact fatigue has on individuals and organisations, identifies the causes of fatigue, clarifies misconceptions around it, and offers a comprehensive approach to managing this syndrome.

Fatigue can be defined as a state of impairment that can include physical and / or mental features that can be associated with lower alertness and / or reduced performance which can affect employees at every level of the organisation. It is caused by a wide variety of factors, including:

  • inadequate restorative sleep
  • hard physical or mental work, and
  • health and psychological factors.

It is also a significant cost that most businesses simply bear because it is part of working hard and is often difficult to identify accurately. Fatigue can have deadly consequences, especially in environments where a loss of alertness can threaten the health and safety of the employee and others.

The Impact of Fatigue

Fatigue can have a considerable impact on organisations and individuals. These include:

  • Organisational costs
  • Health effects on employees
  • Effects on family and social life

The fatigue and disruption that result from shift work or excessive hours of work often make having a normal family life and social commitments difficult for employees, families and communities. This dislocation results in pressures on relationships, domestic workloads, and community activities. This has implications for safety and health, productivity, morale, absenteeism, and turnover rates.

The extent of fatigue

Most of the causes of fatigue are associated with shift work, hours of work, and other organisational issues. While these factors are important and need to be addressed, these formulations leave out many of the most important factors that contribute to fatigue. In particular they ignore individual factors such as:

  • The presence of sleeping disorders
  • Age
  • Alcohol and drug use (including caffeine, smoking and sleeping medications)
  • Inherent capacity to cope with shift work
  • Personal management and skills (preparing for night shift, etc.)
  • Knowledge and skills to manage the demands of shift work.
  • External demands (second jobs, family commitments, study, etc.)
Key misconceptions in the management of Fatigue

The management of fatigue has been a contentious issue in the workplace in recent years. This has given rise to three key misconceptions that have limited the effectiveness of the workplace’s efforts to address this issue. These are:

  • Fatigue can be effectively addressed by a focus on rosters and hours of work (or the other so-called “work-related” causes of fatigue).
  • Efforts to control fatigue should have as their primary focus the establishment of workplace systems that reduce the role of the individual in managing fatigue.
  • There will soon be a technological “silver bullet” that will solve all fatigue problems.
In contras to the above, we take the approach that:
  • The primary cause of fatigue is inadequate or poor quality sleep.
  • The effective management of fatigue depends on the management of the organisation’s culture and on the promotion of self-management rather than on technological solutions.
Fatigue Management Programme

As part of the training, participants undertake a comprehensive sleep assessment to determine the level and causes of their fatigue. This information is then used to create an individual sleep / fatigue profile and a personal fatigue management plan. It also helps to reveal the main causes of fatigue in the workforce.

PROGRAMME OUTLINE
Employee Education – Fatigue

The workshop programme covers the following areas:

  • The extent and causes of fatigue in modern life.
  • The impact of fatigue on health, safety and performance in the workplace.
  • The potential impact of shift work on health and ways to minimise these problems.
  • The sleep cycle and the importance of different types of sleep for physical and psychological recuperation.
  • Sleep hygiene and other aspects to improve the quantity and quality of sleep.
  • The effects of alcohol and drugs on sleeping and alertness.
  • Circadian rhythms and their impact on alertness and safety.
  • Improving alertness management on night shift.
  • Healthy eating for shift workers.
  • Eating to improve alertness and promote sleep.
  • Getting to sleep and staying asleep after night shift.
  • Managing shift change.
  • Safe commuting.
  • Exercise for shift workers.
  • Work-life balance for shift workers.

The training programme provides the following knowledge and skills:

  • The ability to assess the organisation’s approach to managing fitness for work in general and fatigue in particular.
  • The ability to develop the skills and attitudes necessary to manage fatigue in a constructive manner (in particular to encourage employees to report when they or others may be fatigued).
  • The ability to assess signs that individuals may be fatigued or otherwise unfit for work.
  • The provision of appropriate support to assist individuals in addressing the causes of their fatigue.
  • The ability to assist in accessing the EAP or other assistance.
  • The ability to provide appropriate documentation of intervention in fitness for work issues.
  • The ability to develop a fatigue-awareness culture in their work groups.

ABOUT THE FACILITATOR

Dr. Francine (PhD) is a Narrative Specialist – her doctorate looked at productivity under normal and stress situations and take into account genetics and the influence of fatigue, anger and anxiety on the human body and brain and how these influence performance, productivity, staff morale and social behaviour in general.  She is also a registered assessor with the ETDP SETA.

Her facilitation is based on her extensive research on human needs and behaviour.  Combining her research and taking cognizance of the unique genetic brain organization and preferred team roles, she steers delegates on a journey of discovery and insight.  She uses unique tools to guide them through a creative learning experience which assists the individual to grow at an amazing pace.

She is a warm, compassionate, and enthusiastic life and leadership coach / facilitator taking not only the emotional quotient into consideration, but also psychological trigger actions and their impact on every day decision making including negotiation skills, conflict management, assertiveness, coaching, mentoring and stress handling in the workplace. She is also a trauma counsellor.  She is registered at the Council for Counsellors in South Africa and features in the Who’s Who of Women in the World.

Her life journey of personal and professional people development supports her facilitation / coaching techniques. This allows her to impart the experience and knowledge on to clients to meet the challenges life presents and assist individuals raising the quality of their life inside and outside of the work and business environment.

       
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