Employee Wellness Programme

Employee Wellniss
Workshop Dates:

Johannesburg: For future dates email customerservice@norcazacademy.co.za
Durbanville, Cape Town: For future dates email customerservice@norcazacademy.co.za
Durban North: For future dates email customerservice@norcazacademy.co.za

Course fee: 

Single: R7,800.00 (R8,892.00 incl. VAT)
Group booking of 3 delegates or more: R6,600.00 (R7,524.00 incl. VAT) per delegate – T&Cs apply.

In-House Training sessions:  available on request – send an e-mail with specifications to admin@norcaz.biz


Wellness is a state of well-being – a state of acceptance of our present situation being healthy and disease free, being it mentally or physically, as well as functioning socially.  It is about an active decision of becoming aware of and learning to make healthy choices.  These choices could result in living a longer, happier, healthier and more productive life.

Most of what happens to us is based on what we think or believe we can or cannot do.  High fliers and successful employees have high self-esteem and are more productive.  We all know that STRESS is a killer.

In today’s world, diversity is not just about dealing with differences – it’s about life and life’s challenges.  During this workshop, we will assist you with a better understanding of what makes us like or dislike other people.

As we understand the needs of employees and employers, this programme will address important areas of employee wellness and will  guide  you to  provide  assistance to:

  • improve the mental and physical health of employees,
  • reduce the financial impact on the company due to mental and physical health of the employee
  • minimise absenteeism and loss of employees and
  • reducing the impact on the company’s bottom-line.

During this workshop the facilitators will deal with and assist delegates to understand various aspects around Employee Wellness, and will include topics such as:

  • What is the difference between health and wellness and how to apply it?
  • Differentiate between the 7 dimensions of wellness and how it impacts on individuals
  • How employee wellness can improve productivity and performance in the workplace
  • What happens to the brain during stress, conflict, anger and anxiety?
  • How each aspect of the theoretical fundamentals can underpin human differences, its influence on conflict; the role of perceptions, the influence of power and the power orientation of parties engaged in these issues, their causes and the management and resolution thereof.
  • How conflict, stress and anger can decrease
  • Anger and fatigue triggers in the workplace
  • Workplace anxiety and Work-life balance
  • The effect of drugs and substance abuse on the body, brain and productivity
  • How Financial wellness contributes to happy employees
  • Assist employees and managers on all levels of organisations to cope with these issues in the workplace and outside.

It is important to take into account the effect conflict, anxiety, stress, fatigue and anger have to ensure complete employee wellness and improving productivity, performance, staff morale and reducing unnecessary absenteeism and related problems.

Who should attend?

The course is aimed at:

  • HR Directors & Practitioners and those involved with Employee Wellness Programmes
  • Line Managers
  • Supervisors, Administrators, Assistants and
  • Any and all employees of all levels in organisations who need to manage and deal with fatigue, stress, conflict and anger in the workplace.
Course Outline

Differentiate between health and wellness

Introducing the 7 Dimensions of Wellness plus the latest addition that has been added: Financial.

Wellness is much more than simply physical health, exercise or nutrition. It is the full integration of states of physical, mental, and spiritual well-being.

It includes:social, emotional, spiritual, environmental, occupational, intellectual, physical wellness and now also finance. Each of these dimensions act and interact in a way that contributes to our own quality of life.

Apart from the above 7 dimensions, this 3-day workshop will particularly also focus on various modules and what influence this can have on the human mind and body:

Introduction: Overview of the 7 dimensions of wellness

Module 1: Emotions and Anger Management
Module 2: Effect of drugs and substance  abuse  on the brain and body
Module 3: Fatigue
Module 4: Stress and Conflict
Module 5: Workplace Anxiety and Work-Life Balance
Module 6: Managing Your Personal Finances: Benefits of employee Financial Wellness to employers.

INTRODUCTION: Overview of 7 dimensions of wellness


Emotional behaviour leading to a toxic environment.


  1. Understanding Emotions and prevention of aggression
  • Aggression as an emotion: cortex vs limbic system
  • Playing toxic games – don’t hook in
  • Victim triangle
  • Transactions gone wrong: communication strategies
  1. Organisational obligation
  • Coaching and mentoring as a management or supervisory skill
  • Human needs understood and met
  • Stages of depression and cost
  1. Identifying the signs
  • What are the signs?
  • Emotional Intelligence (EQ)
  • Threat assessment
  • Effect of stress: emotional aspects
  • Critical elements in threat communication

ANGER Management

We are all capable of getting angry – it is a normal, usually a healthy emotion. But when it gets out of control it becomes destructive and can lead to all sorts of problems. To understand anger it is essential to examine the process and underlying causes and triggers of the anger. Delegates will learn how to recognise the signs of anger and how to manage it.

Managing anger is necessary for many people to be effective at work, to have healthy relationships (with colleagues or at home) and for health and wellbeing. Anger reduces workplace productivity and creates stress for everyone.
This workshop aims to identify the causes of anger and provide practical effective anger management techniques that can be used by participants immediately and on an on-going basis.

We take an integral view of anger management, aggression and rage showing how psychology, biology, communication, cultural factors and lifestyle (e.g. diet, exercise and alcohol consumption) are all important.

Prevention rather than cure

  • Pre-employment screening
  • Policy on violence
  • Promoting employee involvement
  • Employee training programmes
  • Threat response plan
  • Grievance, disciplinary and termination processes
  • Conflict resolution skills
  • Utilising outside resources

Threat Response

  • Brain mili-amps
  • What is a threat?
  • Initiating a response process
  • Monitoring and following up

Defusing Anger

  • Steps in conflict resolution
  • Win-win strategies
  • Conflict styles
  • Apology languages
  • What power lies within you: what energy do you expend when dealing with people and issues
  • All feelings are acceptable but not all behaviour is
  • Understanding your emotions and feelings


Delegates will get an understanding of the causes of anger, including:

  • Physiological basis of anger and its evolutionary roots
  • Triggers and stressors of anger
  • The thought patterns that produce anger
  • Anger in social and organisational context
  • Techniques to express anger
  • The ability to reframe and manage anger-inducing thought processes
  • Variety of lifestyle factors and commitments to managing anger
  • Improved ability to manage workloads
  • Improved listening and communication skills


  • Understand what parts of the brain are affected by drugs or substance abuse
  • How do drugs work in the brain
  • Looking at addictions such as steroids, stimulants, alcohol,  tobacco and other drugs

MODULE 3: FATIGUE: Understanding and managing Fatigue

The effective management of fatigue and applying alertness and proactively identifying fatigue root causes will lead to advanced safety, performance and staff well-being. Fatigue is a real, unacceptable cost, and safety and performance risk and exists in most of our organisations and not only leads to accidents, but also has an immense impact on employee productivity.

  • Understanding and define fatigue.
  • What is alertness?
  • The extent and causes of fatigue in modern life.
  • A look at the impact of fatigue on health, safety and performance in the workplace.
  • The personal cost to employees and their wellness.
  • The sleep cycle and importance of different types of sleep for physical and psychological recuperation.
  • Sleep hygiene and other aspects to improve the quantity and quality of sleep.
  • The effects of alcohol and drugs on sleeping and alertness.
  • Circadian rhythms and their impact on alertness and safety.
  • Improving alertness management on night shift.
  • Healthy eating for shift workers.
  • Improve alertness and promote sleep.
  • Getting to sleep and staying asleep after night shift.
  • Managing shift change.
  • Safe commuting.
  • Preventing absenteeism on Mondays
  • Exercise and Work-life balance for shift workers.


  • Appreciate that fatigue is a real business risk
  • Understand what the causes of fatigue are
  • Be more aware of the signs of fatigue
  • Proactively and successfully manage employee fatigue
  • Coach employees on fatigue management


A certain amount of stress is essential for our survival. It keeps us alert to possible dangers in our environment and we are able to respond to what is happening around us.
The dangers today are no longer as simple as the animal that is coming to eat you or the tribe that is coming to fight you. It can range through things like deadlines, traffic jams, debt, retrenchments, robberies and hi-jacking.

When stressful feelings overwhelm us, it is because we have not managed to shake off the effects of what we perceive as dangers. We become excessively alert and we over-react to even the smallest of irritants or setbacks. These feelings continue to accumulate because we don’t give our brains the message that the tiger (or danger) is gone, so our bodies don’t experience the period of calming down once our brains understand that the danger is over. This means that we live in a constant state of dis-ease, which can cause emotional symptoms such as anxiety, panic attacks, manic behaviour, outbursts of rage, super-alertness, intrusive imagery, hyperactivity and racing pulse.

Delegates will also learn:

  • How the body affects the mind
  • About the internal strength and the external strength
  • How do we know when we are stressed?
  • What happens to the brain when we are stressed?
  • The effects of stress on the body

What is Stress?

  • Good Stress vs Bad Stress
  • Understanding the Nervous system
  • Why do we experience anxiety,  stress  and fears?
  • Perceived stress and the physical reaction
  • The body affects the mind
  • How do we know when we are stressed?
  • The effects of stress on the body


  • Identify the best approach to a stressful situation
  • Understand what lifestyle elements you can change to reduce stress
  • Use routines to reduce stress
  • Use environmental and physical relaxation techniques
  • Better cope with major events
  • Use a stress log to identify stressors and create a plan to reduce or eliminate them


  • Introduction to Conflict
    • What is conflict?
    • Shifting views on conflict management
    • Perceptions and Conflict
    • Power – Its use and abuse
  • Defining Power
  • Various forms and sources of Power
  • The consequences of using coercive power: Learning from history.
    • General causes of conflict
    • Conflict styles and resolution, and self-esteem
  • Positive steps to enhance your self-image and self-esteem
    • Human needs and belief systems

Testing candidates predominant Conflict Handling Preferences:  This will form the basis on which the conflict management styles will be discussed.


  • Understand the nature and the basis of conflict in interpersonal relationships
  • Understand why different personalities have more conflict issues than others
  • Value the creative potential of conflict and appreciate the nature of power and power abuse
  • Know your own predominant conflict handling styles
  • Analyse conflict situations to determine the most appropriate conflict handling style for the situation
  • Use all five conflict management styles interchangeably and effectively to manage conflict pro-actively


This section will help delegates to identify anxiety and identify the various causes of stress, anxiety and fear in the workplace.  It will provide tools to delegates to deal with it and help them to turn anxiety into success.

Embracing Anxiety finds its origin in a coaching approach and makes use of neuro-science, behavioural psychology, plus emotional and physical intelligence to support optimal adult learning.  This workshop enables the use of information that is absorbed by the mind, integrated into the heart and expressed in changed behaviour.


  • The powerful impact of deferred judgement
  • Understand the neuro-science behind our behaviour during anxiousness
  • Handle ambiguity and complexity in the workplace with confidence and emotional maturity


Work life balance is an effective tool to increase morale and improve company culture. Employees seek out companies that support healthy work-life balance.  The only factor more important than balance to job seekers is compensation.  According to several surveys, work-life balance improves happiness and overall job satisfaction.  Most employees are more invested in companies that support their work-life balance. Work- life balance typically translates to employees who work harder and are more productive.


More employees than ever are interested in obtaining advice and guidance from their employers for their financial problems. Improve your bottom-line through financial wellness education.

Managing Your Personal Finances

We are including a 3 hour session on Day-3: during which the facilitator will give practical guidelines to help employees live within their financial means and will assist employees on how to compile a personal budget plan and get rid of debt and start saving.  This section on Managing Your Personal Finances can also run as a full one-day in-house or public workshop. For enquiries on this please call Ronell at 073 291 0450.

Why should employers care about the financial well-being of their employees?

The benefits to employers result in enhanced productivity; decreased absenteeism; improved employee health and preventative care – lower health care costs; increased pay satisfaction, to list but a few.

Research has shown that employees who participate in financial education value the experience:

  • 91% found private counselling sessions helpful
  • 64% had reduced  stress
  • 67% had improved health and well-being
  • 39% had less work absenteeism
  • 36% had improved work productivity.
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