SETA Accreditation No. 6570

Business & Report Writing Skills

Workshop dates:

Johannesburg: 11-12 June 2021
Durban North: In House Training ONLY

Course fee: 

Single: R5,500.00 (R6,325.00 incl. 15% VAT)
Group booking of 3 delegates or more: R5,000.00 (R5,750.00 incl. 15% VAT) – T&C’s Apply.

In-House Training sessions:  available on request – send an e-mail with specifications to



The purpose of this course is to capacitate people to write a wide variety of texts for a range of situations and purposes in the workplace.

Participants will be able to define the purpose of writing, identify the format needed and write the text using appropriate style, tone, conduct necessary research, use a successful writing plan, choose appropriate language, edit and proofread for improvement. The result would be an accurate, clear, well researched and presentable text.

Write for a specific purpose and audience
  • Use grammatical structures and writing conventions to produce coherent and cohesive texts for specific contexts
  • Adapt language to suit context
  • Draft and edit own writing
  • Structure writing appropriate to format and context

This interactive course will examine and refine knowledge and skills in various areas throughout the two days with exercises and practical application.

1. Formats

Business letters, memo, emails, faxes, reports and other formats including Minute taking of meetings
Layout of each format

  • Protocol in writing style, tone and language use when writing business letters, memos, emails, reports etc.
  • The reason why different formats are used in various situations
2. Audience Analysis
  • Who are you writing for?
  • Analysing your audience and pitching your written correspondence to target that person’s understanding.
3. Organised Writing
  • Structure
  • Paragraphs
  • Sentences
  •  Impact
4. Technical Issues
  • Using accurate language so that clarity is attained and next steps are clear:
  • Style
  • Word choice
  • Sentence structure
  • Grammar
  •  Spelling
Report Writing

The ability to write good reports is critical to success in business and accurate inter-departmental information flow. This course will equip delegates to write concise, easy-to-read and professional technical and general reports for any business context. Participants will apply the skills practically throughout the workshop, and should ideally use examples of their own business reports, to ensure application in their work and achievement of individually required outcomes. 


By the end of the course, participants will be able to:

  • write strategic, results-orientated reports
  • write persuasively and concisely, using correct expression and convincing language
  • reduce the negativity surrounding report writing
Who Should Attend?

Any person who writes regular or occasional reports of any description, including professionals, consultants, engineers, managers, business owners and admin. staff. 

Course Outline: 
1. Introduction 
  • Understanding the various purposes of reports
  • Skills needed to write good reports
  • The Stages of Report Writing
  • The importance of a good brief
2. Planning and Organising Reports
  • Pre-writing and planning questions
  • Using mind-mapping to plan reports
  • Collecting and organising information
  • The Content of the Typical Report
    • Preliminaries
    • The body of the report
    • Ending off
  • Incorporating graphics into reports
3. Language and Tone in Report Writing
  • Choosing the appropriate tone
  • Sentence and paragraph structure
  • Common punctuation and grammar errors
  • Language guidelines for reports
  • Developing accuracy and objectivity
  • Distinguishing fact from opinion
  • Recording and interpreting facts in correct, simple, concise language
  • Stating information in a positive way
  • Ensuring readability and avoiding ambiguity
  • Clear and appropriate visual layout
  • Arranging information in a logical sequence
  • Conclusions and recommendations that generate action
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Social Media

Single: R3,850.00 (R4,389.00 incl. VAT)

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 Guide to Imports & Exports

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-Work-Center Traing pts photo3 conference room day 2