Advanced Leadership Programme

Workshop dates:

Johannesburg: For future dates email customerservice@norcazacademy.co.za
Durban North:  For future dates email customerservice@norcazacademy.co.za
Durbanville, Cape Town: For future dates email customerservice@norcazacademy.co.za

Course Fee: 

Single:  R9,000.00 (R10,260.00 incl. VAT)

Group Booking of 4 delegates or more:  R8,000.00 (R9,120.00 incl. VAT) per delegate – T&C’s apply

In-House Training sessions:  email admin@norcazacademy.co.za with detailed requirements.

Course Overview

To succeed as a leader, you must first define the future, then design a plan to realise that future, and finally implement that plan. Leaders need to be flexible enough to change their styles to remain effective as a leader. They need to motivate, challenge and support their teams to drive them to success in the face of change.

We will look at components to succeed as a leader: the strategy, the execution and navigating your organisation / department through uncertainty and change. You will learn about your own style of leadership and how it impacts others. You will acquire the critical skills and tools that are required for leadership success in today’s business world.

This course explores how Managers can best lead, facilitate and empower high performance work teams in their organisation. Strategies and skills for team planning, team motivating, managing performance and developing team members are developed in this practical workshop.

Who Should Attend:

All managers working at frontline level including team  leaders, supervisors, frontline managers, unit or section managers, customer service or sales managers, divisional unit managers. All other people who would benefit from an increased ability to meet the outcomes of this course as part of their role at work.

Course Introduction:

To succeed as a leader, you must first define the future, then design a plan to realise that future, and finally implement that plan. Leaders need to be flexible enough to change their styles to remain effective as a leader. They need to motivate, challenge and support their teams to drive them to success in the face of change.

Outcomes:
  • Communicate your vision in a manner that ties the strategic goals with their operational implementation
  • Recognise the variation in individual leadership style preferences and align your style with that of your superiors, colleagues, and subordinates
  • Employ team – strengthening strategies that help you motivate, inspire, and build commitment
  • Coordinate day-to-day activities with the strategic mission while readying employees for new initiatives
  • Use practiced, real-world scenarios to resolve challenges and dismantle barriers
  • Recognise shifts in organisational culture (e.g., lack of trust, decreased motivation, lower loyalty leading to resignations) to devise a plan to re-energise the work force
  • Lead change, both as a leader and a follower
  • Determine the tipping point for a new initiative and create a plan to make an initiative tip
  • Recognise inconsistencies between leadership styles and work force needs and create a plan to realign
  • Create a system for the leadership team to address and conquer new challenges which seem insurmountable
  • Present major shifts in direction in a manner that motivates and wins trust of employees at all levels.
Course Outline:
Session One:
Values-Based Leadership:  Leadership and Teams:
Leadership Before, Now, and After:
  • What makes a leader
  • Leadership throughout the history
  • Contemporary leaders: What makes them successful?
  • Are there specific traits and competencies of a successful leader? What if I don’t fit the “Type”?
  • The leader of tomorrow: What will he/she look like?
  • Determining my leadership strengths
  • Addressing my leadership derailers
  • Leveraging my strengths and overcoming my potential derailers to be the leader of tomorrow
Team Development and Team dynamics:
  • The different types of followers and how to develop the type which is most effective.
  • The essential relationship between team followership and leadership.
  • Importance of team effectiveness.
  • Theory of teams and team dynamics.
  • Different types of  teams.
  • Characteristics of high performance teams.
  • Techniques for managing team dynamics.
Session Two
Corporate Culture and Change
Moving the Organisation Forward
  • Futuring as a task
  • Communicating the future at all levels
  • Making it happen: Developing communication strategies to link the strategy with an implementation plan
  • Leading vs. following; determining when following is actually the best leadership strategy
Shifting with a Shifting culture
  • What is corporate culture?
  • Group exercise: Understanding values
  • How to determine culture shifts
  • Is my leadership team out of touch?
  • What to do when your team’s style isn’t shifting with the changing tide
Creating a Tipping Point for Change
  • Tipping a change
  • Reaction to change
  • Chaos theory and how humans adapt to change
  • Leading others through difficult change
  • Paradigms and change
Understanding Work Force Loyalty
  • When resignations vortex out of control
  • Method for determining the tipping point for mass exits and preventing the tip
  • Re-energising a mistrusting and fatigued work force
Leading Change
  • Make change even irresistible
  • Market new ideas to lead change
  • Design and deliver briefings that persuade
  • Dissect the leadership team’s current approach to change
  • Our leadership team’s new image: Making it happen
Session Three
Leading and Coaching others:
  • Performance Management
  • Advanced Coaching techniques
  • Values and belief systems
  • Employee adherence
  • Average company score
  • Understanding the process of change
  • Losing and coping
  • Four employee reactions to change
  • Competencies of a Leader  vs  a Manager
  • Being a leader in a diverse and transitional society
  • Ownership and comfort zones
  • Advanced Conflict styles and appropriateness
  • Sources of stress : test yourself
  • Advanced Negotiation skills of a leader
       
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